Learn and Speak languages with native speakers

FAQs for students

How to start

What is LingostanFirst, sign up for free. Be sure to check your spam folder in case you don't receive our confirmation email.

Next, complete your profile with all the basic data including Time Zone, Skype Account Name, Languages Spoken. This is an example of twitter bootstrap collapse methods. Click on the buttons to see how it works.

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Teachers and tutors

Teachers and TutorsTeachers provide structured and professional lessons, so they charge more.

Tutors can correct your mistakes and help you in your speaking and listening skills, but they do not provide structured lessons for beginners. If you are a total beginner, you should choose a professional teacher. whereas if you are at least at the intermediate level, a tutor may be a good choice for you in order to be able to speak more informally and save money.

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How to book a class

How to book a classFirst, go to the teacher’s profile that you have chosen. Then, click the red button labelled "free trial lesson”.

Below, you’ll see that the lesson type will appear in red and you will be given the choice between a professional course and informal tutoring. Click your choice, then you will be redirected to another page where you will choose the duration of the class. After this you will be able to select a date from the teacher’s schedule. When you have done this, scroll down and click “book”. It’s also a good idea to write a quick message to the teacher and introduce yourself.

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Money back guarantee

Money back guaranteeIf the teacher doesn't show up for the lesson, don't worry. You pay only once the lesson is complete and you confirm that the lesson took place.

If you are not satisfied with the lesson you have received, our policy is a 100% money back guarantee.

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Lingostan is an online language learning platform. We connect people who want to learn or improve foreign languages (students) with people who want to teach them ("tutors" or "teachers"). The classes are one-to-one and take place on your preferred VOIP platform: Skype, WeChat, Google Hangout, Zoom.us etc.

It is very important, in order to be able to book lessons, to set your correct time zone, put your Skype account name and your display name.

A class cannot be canceled, either by the student or by the tutor/teacher, only postponed by mutual accord.

The student chooses the tutor/teacher and a time for class and makes the payment to Lingostan. After the class is over, the student confirms the class took place, and then Lingostan makes the payment to the tutor/teacher. Payments are stored in the tutor/teacher’s profile and will be sent every 15 days to the teacher/tutor’s chosen method of payment.

The student pays Lingostan for the class at the time of booking and the tutor/teacher does not receive payment from Lingostan until the student confirms that the teacher attended the class.

The teacher will only receive payment when the lesson is completed. Don’t worry, just drop us a message so we can transfer the money back into your account. In the meantime, we will keep hold of the money for you.

We are constantly making every effort to include only the best and most professional teachers and tutors but, if for any reason you are not satisfied, please write to us explaining the reasons and, if we find that the teacher didn’t behave in a professional manner, we’ll give you a refund.

Please contact us: support@lingostan.com and we will be happy to help!